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My payment failed, what should I do?

If your payment didn't go through, here are the most common reasons and how to resolve them:

  1. Insufficient funds or card limit reached β€” Check your available balance or contact your bank to increase your transaction limit.

  2. Bank blocked the transaction β€” International transactions are sometimes flagged by banks. Call your bank to authorize the payment, then try again.

  3. Incorrect card details β€” Double-check your card number, expiry date, and CVV.

If the issue persists after trying the above, reach out to our support team and we'll help you get it sorted.

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